Abstract
This article investigates the motivations behind 2-year college students seeking non-academic support services, which encompass areas like financial aid, mental health, and career guidance. This study aims to understand what drives these students to utilize these resources, as this area is less researched compared to academic help-seeking. Through a survey at three institutions, the researchers identified key themes such as necessity, accessibility, and concerns about judgment that influence students' decisions. Ultimately, the paper seeks to provide insights for institutions to better tailor and promote their support services to improve student success and retention.
Keywords: help-seeking, motivation, two-year college students, student success
How to Cite:
Rodriguez, K., Carlson, C., & Terrell, H. (2025). An investigation of student motivation and non-academic help-seeking behaviors. Journal of the National Organization for Student Success, 2(2), 1-26. https://doi.org/10.61617/jnoss.53
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